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FAQS

Questions? Feedback? A little hello? We'd love to hear from you, and will always respond within two business days (and usually less). We've posted answers to our most popular queries below.

Don't see your question answered here? Don't be shy - just email us at info@flattermebelts.com.

What is your return policy?

We're so confident that you'll love your Flatter:Me Belt that we offer a 100% satisfaction guarantee within 30 days of receiving your order. Please email us for details!

How long will shipping take, and how much will it cost?

Ground shipping is $4.95 per belt. All orders ship within 3 business days; orders shipped within Canada normally arrive 5-7 days later, while overseas orders typically take between 10 and 15 business days to arrive at their destination. Ground shipping is FREE *worldwide* if you buy two belts or more - a great reason to order with friends!

Please note that when we ship internationally, USPS is required to transfer all parcels to your country's postal service at customs. This means that we are unable to track the package beyond its arrival in your country. If you would like to track your package to your door, or learn if your region is eligible for express service, please email us at info@flattermebelts.com.

Orders shipped to destinations outside of Canada, the U.S., and China may be subject to to import duties and taxes. These are levied once a shipment reaches your country, and you will be responsible for paying all all additional charges for customs clearance. As policies and charges vary by country, we recommend contacting your local customs office for further information.

Are you looking for more retailers?

Always! If there's a shop in your area that you think might like to carry Flatter:Me, by all means email us - we'll send you a gift if they place a wholesale order.

Wait - I can really wash this belt with my jeans? But doesn't the buckle break?

Here's the trick - turn your jeans or trousers inside out so the buckle is inside the waistband. You're good to go! (To wash Flatter:Me on its own, just place inside a padded laundry bag.) Make sure you hang your pants to dry, though - Flatter:Me does not like the dryer.

 

Contact
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  Office Phone: 780-271-7437

  E-Mail: Send An Email

  Fax: 866-834-8557

  Office Address

Timbre Studios
9909 - 72 Avenue NW
Edmonton, AB T6E 0Z2