Contact us & FAQs
Questions? Feedback? A little hello? We'd love to hear from you, and will always respond within 48 hours (and usually less). We've posted answers to our most popular queries below.
I'm interested in ordering wholesale. Who do I talk to?
Thank you for your interest! Please contact us at firstname.lastname@example.org.
What is your return policy?
We're so confident that you'll love your Flatter:Me Belt that we offer a 100% satisfaction guarantee within 15 days of receiving your order. Please email us for details.
I live in Canada. How long will shipping take, and how much will it cost?
Ground shipping within Canada is $3 per belt, and takes about 5 to 7 business days; express air shipping is $8 per belt, and is guaranteed to arrive within 3 business days. And remember, ground shipping is FREE if you buy five belts or more!
I don't live in Canada. How long will shipping take, and how much will it cost?
International ground shipping is $5 per belt, and takes between 10 and 15 business days; if you live in a particularly remote region, it may take longer. Express air shipping is $10 per belt, and arrives within 5 business days. Ground shipping is FREE if you buy five belts or more - a great reason to order with friends!
Can I recommend a retailer in my area?
Always! If there's a shop in your area that you think might like to carry Flatter:Me, by all means email us - we'll send you a free belt if they place a wholesale order.
How much does Flatter:Me weigh?
76 grams, or 2.6 ounces - making it perfect for travel, or for sending as a mailable gift.
Wait - I can really wash this belt with my jeans? But doesn't the buckle break?
Here's the trick - turn your jeans or trousers inside out so the buckle is inside the waistband. You're good to go! (To wash Flatter:Me on its own, just place inside a padded laundry bag.)
How does the buckle work?
The Flatter:Me closes with a basic tension buckle - it never springs open when sitting or standing! (The size adjuster, not pictured, slides easily along the belt whether you're wearing it or not.) Here's a little how-to; for a bigger version, click here.